Florida Bus Tickets

Miami Orlando Shuttle Bus

 
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Terms and Conditions of Travel
 Florida Bus Tickets 


1. Baggage Policy
 
Baggage Policy
Bus Lines will be pleased to accept two checked pieces of luggage per person free of charge. In addition, you are permitted one carry-on items that must be able to fit in your lap or on the floor in front of you. You are allowed luggage and is subject to bus line rules, no coolers, boxes, etc. Luggage only (ie suitcase, duffle bag). All luggage is subject to bus line rules and policies of acceptance, Refunds will not be given to those who are denied boarding for bringing prohibited items. If you think you are bringing something other than the above, contact the bus line for approval first.

Two (2) pieces of luggage are checked free of charge. Additional luggage will be charged at a rate of $25.00 per bag. The maximum allowable weight for checked baggage is 50 lbs. per individual piece of baggage. A charge of $25.00 will be charged for any baggage above the 50 lbs. limit.

 
This company and bus lines reserves the right to refuse any carry-on or checked luggage for any reason

Luggage Identification Tags

Luggage Identification Tags are required on each piece of checked luggage. Regulations require that each piece of baggage have an identification tag attached to it, which must include the owner's home address and telephone number.

Prohibited Items

Prohibited items include acids, ammunition, animals, combustible liquids, any liquid, compressed gases, corpses, cremated remains, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.), materials with a disagreeable odors are strictly prohibited to be checked in or brought on-board.

This Company assumes no responsibility for any loss or damage to  personal property on any of our transportation shuttles whether owned by us or a third party.

2. Check-in Procedures
 
Scheduled Shuttles/Shared Shuttles
Passenger check-in is available 15 minutes prior to scheduled departure in most cases. We recommend passengers arrive at the departure station location at least 15-30 minutes prior to their scheduled departure. Passengers presenting themselves on-board without a reservation will not be permitted to travel. Advance Reservations are required!
 
Passengers not at the designated collection point at the agreed time and who have not contacted us will be considered a no show. No refunds will be given.

3. Conditions Of Carriage

Right To Refuse Transportation
We reserve the right to refuse transportation to anyone deemed unsafe or unsuitable for travel. Passengers whom are denied boarding will not receive any type of refund or compensation. Passengers who intimidate, threaten or interfere with any employee or fellow passenger will be denied boarding. Raised vocal tones are deemed intolerant and will be dealt with accordingly. Please be considerate of fellow passengers. Customers whom are denied boarding will no longer be able to travel with us for future trips.
 
3a. Scheduled/Shared Shuttles
Florida Bus Tickets wishes everyone a pleasant journey when they travel with us. However, it is necessary for all of our passengers to maintain an acceptable level of conduct when traveling. Your email confirmation is not required to board shuttle as you are listed on the driver manifest.

1. Valid Government Issued Identification is required to board all vehicles and receive any type of tickets
2. Reservations made on-line require a Major Credit Card.
3. Fares quoted are valid and are quoted in United States Dollars.
4.Payment is due at the time of booking.
5. Fare quotes do include a 5% Fuel Surcharge unless otherwise noted.
6. Advance Reservations are required.
7. Tickets are good for the date of purchased travel only unless otherwise specified.
8. Schedules and Fares are subject to change without prior notice.
9. No discounted fares may be combined with other special offers or discounts unless otherwise noted.
10.Passengers agree to hold this company, its successors, owners and all third parties harmless for any actions by others.
11.No Show Reservations are not eligible for a refund.
12.Departure date and time may not changed.
13.We will not be responsible for delays caused by breakdowns, road conditions, weather, or other conditions beyond our control. All Scheduled Service and Shared Shuttle times are approximate.
14.We will not be responsible for lost or stolen tickets.
15.We reserve the right to refuse passage to any passenger that may cause disruption on-board.
16.We do not allow passengers to consume alcoholic beverages while on-board.
17.Carriage of weapons, explosives, or any other type of harmful substance is strictly prohibited.
18. Oxygen Tanks are strictly prohibited on-board any shared/scheduled vehicle.
19. Customers are responsible for any damage that occurs as a result of negligence.
20. The bus line operators reserves the right to substitute equipment based on operational needs. (Florida Bus Tickets does not operate, maintain or the control the bus lines)
21. We are not responsible for any loss you may incur other than the amount of monies paid to us.
 
Reserving one trip and showing up for another trip you will be charged the difference (if any) in price for full phone fare plus an additional $30.00 processing fee.
 
3d. We are not responsible for any lost or stolen items or any items left on vehicles both private and shared. Passengers agree to hold us harmless for any action by others.

3e. On all shuttles and transfers whether they be private or shared you are paying for transportation only. Anything above the transportation is considered an extra and amenity. Extras and amenities are exactly that, extra and are not to be considered as a guarantee included with payment. Extras include but are not limited to; audio visual equipment, entertainment of any kind, internet access, food or beverage, lavatory facilities, bus attendant, any type of conversation or electrical outlets for your electronic devices. Customer service is not provided nor should be expected by the purchase of any ticket.

3f. Florida Bus Tickets nor any of its successors, agents or third party operators guarantees implied or otherwise any exact pick up time or time of arrival on any of its shuttles whether it be private or shared.

 4. Drivers

All drivers employed by the Florida Bus Tickets are subject to a criminal background check and safe drivers check.

5. Vehicles / Equipment

The Florida Bus Tickets will at times act as a booking agent for contracted services. When booking you agree to hold us harmless for actions by others and our sole liability is limited to a refund of monies paid to us. You are also bound by all conditions of carriage on contracted vehicles as you are on vehicles owned by Florida Bus Tickets.
 
We reserve the right to substitute vehicles/equipment for operational purposes at any time and at no time is there a guarantee of a certain vehicle/equipment type. 

6. Identification

All passengers using Scheduled or Shared Shuttles are required to present a valid government-issued photo ID (e.g. driver's license or passport) on-board. If you are traveling using one of our discounted fares, additional identification may be required to prove eligibility.

7. Infants

Infants under 2 years of age not occupying a seat on scheduled/shared shuttles may be held in the lap, free of charge with a fare paying passenger on select transfers. One (1) infant per paying passenger. Children over the age of 2 years must pay for an individual seat at the regular fare. All children regardless of age must be counted on private shuttles.


9. Payments

Florida Bus Tickets accepts Visa, MasterCard and Discover. We do NOT accept American Express! Unless otherwise specified all scheduled service and shared shuttles pricing is each way and per person. Private service is priced per group unless otherwise noted.

10. Privacy Policy

At Florida Bus Tickets , we are concerned about your privacy, and take steps to safeguard the information you submit to us, whether over the Internet, by telephone, or by other means. We do not share information about you with any third party unless it becomes necessary in the course of doing business. If you have further questions concerning the policy or the safety of your personal information, please contact us. Your information can be shared with other associations, businesses or government agencies as deemed necessary.
 
Only the confirmed passenger may make changes to a reservation regardless of the amount of people traveling.
 
We do not ever release information as to who is or how many passengers are on a particular shuttle.
 
10a. At no time will any employee discuss a reservation with anyone except the customer of record, including with anyone who claims to be a "family member". Florida Bus Tickets does not and will not disclose or discuss any reservation except with the customer of record or if placed with a travel agent their agent of record. Customers whose travel was reserved through or paid for by a travel agent must have their travel agent contact to make any changes. Changes may be made to a reservation by telephone by calling from the number that is on their reservation or by email from the email address on their confirmation only. Florida Bus Tickets will not verify any customers reservation except with the party of record.


11. Refund Policy
 
11a. Scheduled/Shared Shuttles
All scheduled service and shared shuttle with the Florida Bus Tickets are non-refundable for any reason once reservation is placed.
 
If you miss your scheduled trip departure time, Florida Bus Tickets assumes no liability and a refund will not be issued.

11a. If you attempt a chargeback because you did not qualify for a refund, please note our procedure. We will respond to such chargeback immediately. We then depending upon the dollar amount can/will file charges of credit card fraud with the County Sheriff (Please note that the dollar threshold in Florida is very low to become a felony). You can also be subject to civil penalties of up to 3 times the amount of booking or a minimum of $200.00, plus court cost and legal fees. We also may send your information to our associations and other transportation companies impeding your ability to get transfers in the future within the State of Florida. The Florida Bus Tickets as well as other transportation companies have zero tolerance for credit card fraud and work together to combat it.

12. Reservations

Reservations must be done online only, Phone reservations are not accepted at any time

13. Seating Assignments

Scheduled / Shared Shuttles
Advanced seat assignments are not available.

14. Smoking / Food and Drink

Smoking is not permitted on-board any vehicle. Food and drink is not permitted to be consumed or held on any vehicle unless otherwise noted.

15. Ticketing

Florida Bus Tickets does not issue paper tickets. All passengers receive an e-mail confirmation at time of booking. All passengers will be required to show valid Photo Identification at time of boarding.

16. Trip Cancellations
 
Scheduled Service
If a scheduled service or shared shuttle trip needs to be canceled the bus lines will make every reasonable attempt at alternate transportation for your party. On scheduled shuttles if trip cancellation were to occur you would be placed on the next available scheduled departure.

17. Trip Delays
 
The bus lines makes every attempt to run on-time according to our schedules, however, traffic conditions, vehicle breakdowns and weather may alter our departure and arrival times. When this happens, we make every attempt to communicate with our passengers to keep them informed as to the cause of the delay and the estimated time of departure / arrival. We thank you in advance for your patience and understanding the unavoidable delays are beyond our control.
 
17a. Please understand that Florida Bus Tickets will not provide full or partial refunds due to delays that are not within our control.
 
18. Unaccompanied Minors

Only passengers 16 years of age or older are permitted to travel without a parent or guardian (unaccompanied). Minors under the age of 16 are not permitted to travel unaccompanied for any reason.
 
Carriage is at the discretion of the Florida Bus Tickets and the respective bus line.

19. Child Seats
 
Child seats are not provided

 20. Limitation Of Liability
Neither the company, nor the service provider, shall be liable in any event or for any reason, including breach of this agreement, either directly or indirectly, to the other party or any third party for any special, indirect, incidental, punitive, exemplary, or consequential damages or loss of profits arising out of this agreement, even if such damages. It is expressly agreed that neither the company nor the service provider shall under any circumstances be liable to any party for an amount greater than the single bus charter fee for the day in question.

20a. Release Of Liability
The Company, its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents and assigns do not own or operate any equipment or Service Provider which provides, or is to provide, goods services for your trip, including, transportation companies. The Chartering Party (for itself and on behalf of the Passengers) hereby expressly agrees that The Company shall not be responsible in any manner for the acts or failures to act, negligently, willfully or otherwise, of the Service Provider or its employees, agents or representatives. The Chartering Party (for itself and on behalf of the Passengers) also expressly agrees that The Company shall not be liable for any bodily injury or harm, accidents, property damage or personal loss as a result of the Transportation Services provided under the Service Contract. To the fullest extent permitted by law, and notwithstanding any other provision of this Agreement, the Chartering Party and its passengers agree, in consideration for the services provided by The Company, to indemnify and hold The Company harmless from any and all damages, injuries, claims and causes of action, of any type or kind, whether or not caused in whole or in part by the negligence of The Company, its employees, agents or representatives or the Service Provider or its employees, agents or representatives. The Chartering Party (for itself and on behalf of the Passengers) hereby expressly agrees that if any portion of the Service Contract, including the terms of the Limitation of Liability paragraph or this paragraph, is found to be void or unenforceable, the remaining portions of this Service Contract shall remain in full force and effect.

20b. Force Majeure
The Company and the Service Provider shall not be liable for any failure or delay in performing their obligations under the Service Contract, and neither party shall be deemed in breach of its obligations there under, if such failure or delay is due to Acts of God, natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of The Company or the Service Provider, respectively.
 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Transportation Services Provided By:
Super Tours of Orlando Florida Seller of Travel ST-25966